Terms and conditions

Effective Date: 12 September 2024

Welcome to Kiara Jewels! These Terms and Conditions (“Terms”) govern your use of our website, kiaarajewels.com (the “Site”), and the services provided by Kiara Jewels (“we,” “us,” or “our”). By accessing or using our Site, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By using our Site, you agree to these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree with these Terms, please do not use our Site.

2. Changes to Terms

We may update these Terms from time to time. When we make significant changes, we will notify you by posting the updated Terms on our Site. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.

3. Eligibility

You must be at least 16 years old to use our Site. By using our Site, you represent and warrant that you meet this age requirement.

4. Products and Pricing

  • Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions are complete, reliable, current, or error-free.
  • Pricing: Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time without liability.

5. Orders and Payment

  • Order Confirmation: Your order is not considered confirmed until you receive an email confirmation from us.
  • Payment: We accept various forms of payment, including credit/debit cards and other payment methods as specified on our Site. By submitting payment information, you authorize us to charge the applicable amount to your payment method.
  • Cancellation: Once an order is placed, it cannot be canceled or modified. However, you may return the product in accordance with our Return Policy.

6. Shipping and Delivery

  • Shipping Costs: Shipping costs are calculated based on your location and the size of your order. Shipping fees will be displayed at checkout.
  • Delivery Times: We make every effort to deliver your order within the estimated timeframe. However, delivery times are not guaranteed and may be affected by factors beyond our control.

7. Returns and Exchanges

Please refer to our Return Policy for information on returns, exchanges, and refunds. All returns and exchanges must comply with the guidelines set forth in the Return Policy.

8. User Account

  • Account Registration: To access certain features of our Site, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep your account information up to date.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

9. Intellectual Property

  • Ownership: All content on our Site, including text, graphics, logos, and images, is the property of Shwetha Jewels or its licensors and is protected by intellectual property laws.
  • Usage: You may not reproduce, distribute, or otherwise use any content from our Site without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Kiara Jewels shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Site or products, even if we have been advised of the possibility of such damages. Our total liability for any claim arising out of or relating to these Terms or your use of our Site shall be limited to the amount you paid for the product or service giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Kiara Jewels, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of or related to your use of our Site or your breach of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or your use of our Site shall be resolved in the courts located in India.

13. Contact Us

For any questions or to initiate a return or refund, please contact our customer service team:

  • Email: support@kiarajewels.com
  • Phone: +91 7989355958
  • Mailing Address: Kiara Jewels, Mvv ozone
  • Madhurawada
  • Visakhapatnam 530041

We value your business and aim to provide the highest quality products and customer service. Thank you for shopping with Kiara Jewels

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